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How AI is Enabling IT to Build Revenue-Boosting Prototypes Faster

Submitted by peter on Sun, 11/23/2025 - 08:00

Traditionally, IT has been viewed primarily as a cost center, focused on risk mitigation and operational efficiency. But AI is changing that dynamic—allowing IT teams to quickly develop proof-of-concept tools that directly support revenue-generating teams in sales, marketing, and customer success.

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Are Managed Print Programs a Cost Savings for SMBs?

Submitted by peter on Wed, 11/19/2025 - 16:00

In today’s digital age, where automation and cost-efficiency reign supreme, Managed Print Programs (MPPs) have emerged as a solution for businesses aiming to optimize their printing operations. But for small and medium-sized businesses (SMBs), the question remains: Are MPPs truly a cost-saving investment, or is it just another overhead expense?

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How to Win with GEO — 5 Tactical Plays for Generative Website Optimization

Submitted by jordan on Mon, 11/17/2025 - 16:00

The future of discoverability isn’t about keywords—it’s about citations. With the rise of AI-powered experiences like ChatGPT, Grok, Perplexity, and Google’s SGE, websites that want to be seen must evolve how they’re structured and surfaced.

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Prompting in the GPT‑5 Era: From Single Prompts to Agentic Systems

Submitted by jordan on Wed, 11/12/2025 - 16:00

Facet’s take for SMEs and enterprise leaders who want repeatable results, not one‑off clever prompts.

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How to Hold Managed Service Providers (MSPs) Accountable

Submitted by peter on Wed, 11/12/2025 - 16:00

Accountability fosters trust: In any MSP relationship, accountability ensures that both parties meet their obligations, fostering a productive and long-term partnership.

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Understanding Microsoft 365: Business Premium vs. E3 vs. E5

Submitted by peter on Mon, 11/10/2025 - 16:00

[NEW]

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GPT-5, One Week In: What Broke, What Changed, and How to Keep Shipping

Submitted by peter on Sun, 11/09/2025 - 16:00

Facet’s practical guide for CIOs, IT Directors, and builders who can’t afford downtime when models move under their feet.

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How Our Custom GPT Accelerated Our Content Flywheel

Submitted by jordan on Tue, 07/30/2024 - 17:00

The evolving landscape of crafting and publishing engaging and valuable content has only intensified over the past decade. Just when a stellar piece gains traction, a shift in perspectives, market conditions, or global events can change everything. For a company like ours, where competence is paramount, the level of mastery required to support our clients effectively is a methodical achievement, not the product of sudden innovation.

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Quality Systems Factors in Automation Engineering with AI

Submitted by jordan on Thu, 07/18/2024 - 17:00

Automation engineering with AI has become a cornerstone of modern quality systems. As organizations strive to improve efficiency, reduce costs, and enhance overall performance, understanding the key factors that contribute to a robust quality system is essential. Below, we explore the crucial components of quality systems in the context of automation engineering with AI, providing insights into how these elements can drive success.

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Harnessing the Power of AI: Building Your AI Center of Excellence

Submitted by jordan on Thu, 06/06/2024 - 17:00

The future of unlocking the full power of AI within your organization is going to lie with a new department of IT — the AI Center of Excellence (AI COE). Successful roll outs of AI across the organization require specialized knowledge to maximize strategic opportunities.

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