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The Seven Shapes of Rework in Agentic Salesforce Work

Submitted by jordan on Sun, 11/01/2026 - 16:00

Rework rarely announces itself. It shows up disguised as productivity — a revert here, a "fix:" follow-up there, a branch quietly closed and re-cut on a new base. Each looks like a small course correction. In aggregate, they are the single largest tax on a delivery stream, and in an agentic one — where an AI author ships fast and there is no default human reviewer standing between the model and the merge button — they compound faster than anyone expects.

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The Stale-Baseline Trap: Why AI-Authored Salesforce Delivery Keeps Building on a Fake Org

Submitted by jordan on Thu, 10/29/2026 - 17:00

We recently audited an entire Salesforce delivery stream — 149 merge requests across a single client engagement, start to finish — and asked one question the usual retrospective never asks. Not what shipped, but where a later change had to revert, re-cut, or re-baseline what an earlier one got wrong. About a quarter of the merge requests were rework. And when we grouped that rework by root cause, one pattern sat underneath almost all of it, surfacing in cluster after unrelated cluster.

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What Is a Forward Deployed Engineer? (And When Do You Need One?)

Submitted by jordan on Fri, 08/07/2026 - 17:00

A forward deployed engineer (FDE) is a senior engineer who embeds directly inside your team, learns how your business actually works, and ships the first working solution in your real environment — not a slide deck or a proof-of-concept that dies in a demo. The model pairs product-grade engineering with on-the-ground context, so what gets built solves the problem you actually have.

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Mautic Best Practices Checklist For A Successful Campaign Management

Submitted by jordan on Fri, 11/19/2021 - 08:22

This article provides a checklist to confirm current Mautic configuration against our best practices. Check it out to clear your doubts about Mautic configuration in a hassle-free way.