Submitted by jordan on Sun, 10/11/2026 - 17:00
For a large share of healthcare organizations, Salesforce Health Cloud has quietly become the system of record for everything that is not the EHR: care coordination, patient and member outreach, intake, eligibility, prior authorization, referrals. It is the connective tissue between clinical systems and the humans who run operations around them. And in 2026, two separate AI questions are landing on the same desk at the same time.
